As a recipient of unemployment benefit II, the Dortmund Pass allows you to use the leisure and cultural facilities of the city of Dortmund free of charge or at reduced prices.

Dortmund Passport application

Dortmund map

Financial Help

Free time

Further information about the Dortmund Pass

Dortmund Pass

You can apply for your Dortmund Card conveniently <a href="https://jobcenterdortmund.de/de/kontaktformular">online</a> using our contact form.Alternatively, you can print out the form and send it by post to: Jobcenter Dortmund, 44120 Dortmund.

Aktionsbüro Scharnhorst vom 22.12.25-02.01.26 geschlossen

Persönliche Vorsprache am 29.12.25 und 30.12.25 nur eingeschränkt möglich

Information on payments on 06.10.25 only possible to a limited extent

Öffnungszeiten unserer Infopoints

Conditions for car ownership

Mobility

Cooperation plan

Support in finding a job

General info

Support for rehab SB

People with disabilities

People with disabilities or health restrictions

Job seekers under 25

Job seekers under 25 years of age

Independence

Self-employed

Rent, heating & operating costs

All about living

Loans for special needs

Financial emergency

Additional requirements for pregnant women

Family/children

Additional demand nutrition

Disease

Case management

Long-term unemployment

Single parent

Counselling for single parents

Counselling for single parents & their families/children

Standard benefit &amp; Application

Citizen's Income

Priority services

Debts

Loan for rental deposit

Apply for one-off benefits

Job search & application

Temporary employment

Information for EU citizens

Refugees

Refugees/ immigrants

Apply for one-time grants

SozialTicket / MeinTicket

Wohlberaten

Special life situations

Health

Health advice

Personal counseling specialist

Turning Point" Program

Job turbo

DeutschlandTicket Social

Educational package for school children

Additional demand hot water

Rent arrears

Further training

Child supplement (KiZ)

Integreat - for immigrants

Promotion of a passenger car

Offers for migrant women

Local absence

Move

Part-time training

Arrival app for immigrants

First move out of under 25s

Help for personal matters

Personal concerns

Personal concerns (social work)

Electricity costs &amp; Additional electricity payment

Job offensive

Housing benefit

Ausfüllhilfe

Active parental leave

Parental leave

Parental leave assistance

Phone number

<a href="mailto:info@dortmunder-tafel.de">info@dortmunder-tafel.de</a>

E-mail address

<a href="http://www.dortmunder-tafel.de">www.dortmunder-tafel.de</a>

Website

Monday: 10:30 - 14:00Tuesday: 09:15 - 14:30Wednesday and Thursday: 09:15 - 15:00Thursday: 09:15 - 15:00 (food distribution)Friday: 09:15 - 14:30 (food distribution)

Opening hours

<a href="mailto.info@kana-suppenkueche.de" rel="noopener noreferrer nofollow" target="_blank">info@kana-suppenkueche.de</a>

<a href="http://www.kana-suppenkueche.de">www.kana-suppenkueche.de</a>

Monday, Wednesday, Friday and Saturday: 12:15 - 14:00

Monday, Tuesday and Wednesday: 08:00 - 11:00Friday, Saturday, Sunday: 08:00 - 11:00Additional Monday, Tuesday and Wednesday: 17:00 - 20:00

<a href="mailto:zbs@diakoniedortmund.de" rel="noopener noreferrer nofollow" target="_blank">zbs@diakoniedortmund.de</a>

<a href="http://www.diakoniedortmund.de/">http://www.diakoniedortmund.de/</a>

Monday and Tuesday: 08:00 - 16:00Wednesday: 08:00 - 12:00 &amp; 14:00 - 16:00Thursday: 08:00 - 16:00Friday: 08:00 -14:00

<a href="mailto:info@wichern.net" rel="noopener noreferrer nofollow" target="_blank">info@wichern.net</a>

Tuesday, Wednesday, Thursday and Friday: 10:00 - 13:00

<a href="fues@diakoniedortmund.de" rel="noopener noreferrer nofollow" target="_blank">fues@diakoniedortmund.de</a>

<a href="Mailto:stellwerkdo@vse-nrw.de" rel="noopener noreferrer nofollow" target="_blank">stellwerkdo@vse-nrw.de</a>

with the exception of 8:00 a.m. - 12:00 p.m. throughout

Emergency call

<a href="https://frauenhaus-dortmund.de/frauenhaus-dortmund-2/frauen@frauenhaus-dortmund.de">frauen@frauenhaus-dortmund.de</a>

<a href="http://www.frauenhaus-dortmund.de">http://www.frauenhaus-dortmund.de</a>

Contact times

<a href="http://mitternachtsmission.de">http://mitternachtsmission.de</a>

<a href="mailto:beratung-arbeit@awo-dortmund.de" rel="noopener noreferrer nofollow" target="_blank">beratung-arbeit@awo-dortmund.de</a>

<a href="https://www.awo-dortmund.de/ba" rel="noopener noreferrer nofollow" target="_blank">https://www.awo-dortmund.de/ba</a>

Monday, Wednesday and Thursday: 08:30 - 16:00Friday: 08:30 - 11:00

Consultation without an appointment, just drop by Monday 08:30 - 12:30 *Our capacities are limited, there may be waiting times

Open consultation hours

The social workers at the job center help with acute problems, especially debt, difficulties in the family environment, addictions or psychosocial problems.

Offers of assistance

If you would like advice from the Social Work team, you can contact our telephone service center at <a href="Tel: 02318421110">0231 842-1110</a>. The members of the Social Work team will then contact you for further advice.</p

Availability by telephone

Under certain circumstances, the Jobcenter can provide financial support for the necessary purchase of a car. It may be necessary to buy a car when you start work: For example, if an employer promises you a job - provided you have your own car - or you can prove that you cannot get to your new job without your own vehicle. In such cases, the Jobcenter may consider covering the costs. Important; please contact your personal advisor (e.g. employment agency, case manager) and talk to them about your plans - definitely before you buy the car. This is a benefit from the so-called "placement budget" - there is no legal entitlement to it. You can obtain further information from your responsible advisor at the Jobcenter.</p

Car/car: subsidizing the acquisition costs

Your electricity costs are covered by your standard rate and must be paid to your electricity company by yourself. If you have an electricity back payment from your annual statement that you cannot pay from your own funds, you may be granted a loan. An electricity back payment is always a good opportunity to check whether and where you can save on electricity costs. It is also worth comparing providers at any time. Caritas' free energy-saving service will be happy to help you. Dortmund Hardship Fund The Dortmund Hardship Fund 2023 was set up to support people in Dortmund who have fallen on hard times due to increased energy prices and higher living costs. The fund can provide financial assistance for certain situations, such as back payments for energy costs or the replacement of necessary household appliances. For more information or to apply for support from the fund, you can contact certain social advice centers. Further details and flyers in various languages can be found on the <a href="https://www.dortmund.de/de/leben_in_dortmund/energie/energie_startseite/index.html" rel="noopener noreferrer nofollow" target="_blank">website of the City of Dortmund</a>.

Energy saving service of CARITAS

Information on energy and the City of Dortmund's hardship fund

On the online portal "Jobcenter.digital", you can, among other things, submit an application for continued entitlement (WBA) as well as change notifications and other attachments.

submit documents

You have lost your job and are urgently looking for a new position? Are you motivated to get back into working life as quickly as possible? You are currently completing further training and would like to get started in your new job? Then the Job Offensive is the right place for you!The placement specialists in the Job Offensive will support you on your way back into working life - regardless of whether you are looking for a job as a skilled worker or as a helper.Together with you, the Joboffensive develops a strategy that suits you best, enabling you to find a new job quickly and efficiently. In doing so, we take into account your current knowledge, skills and experience. After that, the Joboffensive supports you in implementing your plan. To do this, we access a wide range of support options - depending on your personal needs. For example, we can coach you in job applications and interviews or offer you courses in which you can further develop your strengths. For potential employers we have the possibility to create an additional incentive to hire you through financial support.If you would like to be supported by the Joboffensive, please contact your current employment agency or call the location where you are currently being supported. The Joboffensive has counselling offices at the Kaiserhain, Kampstraße and Königshof locations.

Quickly into a new job with the job offensive

Fachliche Weisung der Stadt Dortmund

Vermieter:innenbescheinigung

Bescheinigung über Mietangebot

Umzugspaket

Wegweiser Energiekosten

Darlehnsantrag Kaution

Rent, heating and operating costs are covered by the Jobcenter in the amount actually payable, provided they are reasonable. The same applies to contributions from the tenants' association.&nbsp;The assessment of adequacy is based on the individual case and the individual circumstances. The appropriateness limits are set by the City of Dortmund. In the <a href="https://jobcenterdortmund.de/api/media/FW1_Fachliche%20Weisungen%20der%20Stadt%20Dortmund_FW_1_Fachliche_Weisungen_der_Stadt_Dortmund_445b204e69.pdf" target="_blank" rel="noopener noreferrer nofollow">the instructions of the city</a> you can read the detailed regulations.&nbsp;<h3>In Dortmund, the following upper limits for the costs of accommodation currently apply:</h3><figure class="table"><table><tbody><tr><td>People&nbsp;</td><td>&nbsp;Appropriateness limit&nbsp; &nbsp;Net cold rent</td><td>&nbsp;Operating costs&nbsp;</td><td>&nbsp;Appropriateness limit&nbsp; &nbsp;Gross cold rent</td></tr><tr><td>1</td><td>&nbsp;350,00 €</td><td>&nbsp;104,50 €</td><td>&nbsp;454,50 €</td></tr><tr><td>2</td><td>&nbsp;410,00 €</td><td>&nbsp;135,85 €</td><td>&nbsp;545,85 €</td></tr><tr><td>3</td><td>&nbsp;490,00 €</td><td>&nbsp;167,20 €</td><td>&nbsp;657,20 €</td></tr><tr><td>4</td><td>&nbsp;640,00 €</td><td>&nbsp;198,55 €</td><td>&nbsp;838,55 €</td></tr><tr><td>5</td><td>&nbsp;640,00 €</td><td>&nbsp;229,90 €</td><td>&nbsp;999,90 €</td></tr><tr><td>6</td><td>&nbsp;880,00 €</td><td>&nbsp;261,25 €</td><td>&nbsp;1.141,25 €</td></tr></tbody></table></figure>Operating costs are all costs that your landlord incurs over the course of a year in order to make the house and the property on which the house stands available to you as a tenant as living space. These include the warm ancillary costs or operating costs, such as heating costs, costs for hot water or costs for the heating and hot water supply systems. In addition, there are the cold ancillary costs, such as costs for refuse collection and street cleaning, property tax (or "public charges for the property"), chimney cleaning etc. For some rental houses there are additional costs, such as: Electricity for the elevator, house and hall cleaning, garden maintenance, etc.If you receive heating and operating cost statements, submit them immediately after receipt so that the Jobcenter can check whether they have been taken over. Please make sure to check beforehand whether your landlord has sent you the statement in due time and whether the statement is correct! If you have any questions about your heating and operating costs bill, the Mieter:innenverein can help you on site. &nbsp;&nbsp;<h3>You have the following options for submitting the heating and operating costs statement:&nbsp;&nbsp;</h3><ol><li>Conveniently via the jobcenter.digital portal</li><li>By post to Jobcenter Dortmund, 44120 Dortmund</li><li>As a drop in one of our mailboxes</li></ol>

Online portal "jobcenter.digital"

Rent calculator

Tenants' Association Dortmund

The joint institution Jobcenter Dortmund is a major social employment service provider in the city of Dortmund. The Federal Employment Agency and the City of Dortmund are responsible for the Jobcenter and stand for successful cooperation.

Job center locations

The joint institution Jobcenter Dortmund is a large social labour market service provider in the city of Dortmund. The Federal Employment Agency and the City of Dortmund, as the sponsors of the job centre, stand for successful cooperation.

Contact form

Integreat is a multilingual, digital app that provides you as a newcomer with local information and is used by local authorities for precisely this purpose. As a newcomer to your city, you can get all the relevant information in your local language as quickly as possible - and all without permanent internet access and confusing paper chaos.</p

Integreat - The local and multilingual integration platform for immigrants

To the Integreat app

The legislator assumes that unemployed young adults under 25 are financially supported by their parents. If this is not the case, the children - as a part of the community of need - have a claim to fraternity allowance. For under 25-year-old children in the community of need, a first move out of the parental home is therefore only possible under certain conditions. Required is a Approval from the team PEA (examination first move) from the youth vocational house, if you want that the costs for the new apartment are taken over by the Jobcenter. In addition, Team PEA will advise you on how the current housing situation can be improved.Even if you permanently pay the rent for the new apartment yourself, parents should contact the Jobcenter to notify the change in the community of need.If under-25s move out of the parental home without permission, the costs of the move and the rent for the new apartment will not be covered by the Jobcenter..

If your new tenancy agreement provides for a deposit that you cannot pay from your own resources, the Jobcenter can advance the sum for you in the form of a loan.However, you must apply for the loan from the Jobcenter in advance, i.e. before signing the new tenancy agreement.For more information, see the section "<a href="https://jobcenterdortmund.de/de/articles/umzug">Moving</a>".

Loan for the rental deposit

In the event of pregnancy and for the birth, you can apply to the Jobcenter for one-off benefits for maternity clothing and baby equipment. To receive the benefit, please submit proof of pregnancy to the Jobcenter, for example a medical certificate or a midwife.In addition, you have the option of receiving a one-off allowance for the purchase of a cot.</p

One-off benefits for pregnancy, birth & adolescent bed

With your own strengths to the goal: That is the motto in the "Wendepunkt" program. People who have been unemployed for several years and receive benefits from the job center (so-called long-term unemployed) are supported by the "Wendepunkt" team in finding a suitable employment opportunity. At eye level and in a trusting atmosphere, you and your intensive support worker uncover your as yet unused strengths and skills and together develop strategies for taking up a job. On this basis, your intensive care worker will look for a suitable employment opportunity for you. Through the Participation Opportunities Act, employers can be financially supported in the process of hiring you. By the way, the support at "Wendepunkt" does not stop as soon as you have found a suitable job. A qualified job coach accompanies you up to 12 months in your new job and helps you to master the transition between unemployment and job well.You have interest in the program turning point to participate? Your responsible counseling specialist at the Jobcenter Dortmund will be happy to advise you on this. You are an employer and want to give a long-term unemployed person the chance of employment? Then become a "ZUKUNFT MACHER_IN DORTMUND" now - you can get all the information you need on the <a href="https://zukunftmacherindo.de/" rel="noopener noreferrer nofollow" target="_blank">"ZUKUNFT MACHER_IN" website</a>.

Becoming a FUTURE MAKER

Erste Hilfe für Anschreiben

Tipps Gespräch mit Arbeitgeber:in

Bewerbungstipps für Frauen

During the consultation, you will create an individual application profile together with your placement specialist. Based on this profile, you will receive suitable job proposals from us by mail.You can also find current job offers in the job exchange of the Federal Employment Agency - Germany's largest online job portal.As a customer of the Jobcenter, we can reimburse you for costs incurred in your job search, such as travel expenses to job interviews (technical term: support from the placement budget). Your responsible advisor at the Jobcenter Dortmund will be happy to advise you!&nbsp;We have already summarized the first tips for you. Feel free to have a look at our <a href="https://jobcenterdortmund.de/api/media/AI2_Erste%20Hilfe%20fu%CC%88r%20Ihr%20Anschreiben_AI_2_Erste_Hilfe_fuer_Ihr_Anschreiben_37ccc6b0b8.pdf" target="_blank" rel="noopener noreferrer nofollow">First aid for cover letters</a>, <a href="https://jobcenterdortmund.de/api/media/AI2_Last%20Minute%20fu%CC%88r%20das%20Gespra%CC%88ch%20mit%20einem_r%20Arbeitgeber_in_AI_2_Last_Minute_fuer_das_Gespraech_mit_einem_r_Arbeitgeber_in_719d8f6858.pdf" target="_blank" rel="noopener noreferrer nofollow">Tips for your conversation with the employer </a>or our <a href="https://jobcenterdortmund.de/api/media/AI2_Bewerbungstipps%20fu%CC%88r%20Frauen_AI_2_Bewerbungstipps_fuer_Frauen_f8b76f69df.pdf" target="_blank" rel="noopener noreferrer nofollow">Application tips for women</a> on.

Job exchange of the Federal Agency

Free online application training

The "Ankommen" service and learning app was developed by the Federal Office for Migration and Refugees (BAMF), the Federal Employment Agency (BA) and the Goethe Institute in collaboration with Bayerischer Rundfunk (BR) specifically for immigrants. Here you will receive important information about life in Germany (e.g. on the topics of asylum, training and work). You can also start learning German with the integrated German course.</p

The arrival app for immigrants - learn more about Germany

To the "Arrive" app

Our mission is to integrate people with a refugee background into the labor market even faster. The "Job-Turbo" focuses on rapid employment with accompanying support, because gainful employment is the key to sustainable integration. <h3> How does the Job Turbo work for you? </h3><ul><li>Rapid employment: Even without perfect German language skills, rapid integration into the job market is possible.</li><li>Language and skills acquisition on the job: By working, you not only improve your German language skills, but also develop professional skills.</li><li>Employment support: We support you closely with career information and offers to make your integration sustainable.</li></ul> <h3>Three phases to professional integration</h3><ol><li>Phase 1: Orientation + first language acquisition (A2/B1)</li><li>Phase 2: Job + accompanying qualification: Rapid job placement and language and skills acquisition on the job.</li><li>Phase 3: Stabilization + further development as a specialist</li></ol><h3> </h3><h3>How you can participate</h3>If you receive an invitation to a personal interview at the job center, please make sure you attend the appointment so that we can discuss your career path together. If you do not receive an invitation at short notice, we are available at any time. You are welcome to make an appointment with your personal contact or contact us via our <a href="Tel:0231841110">Service Center </a>(Mon-Fri 8 am - 6 pm), via your personal mailbox at <a href="https://www.arbeitsagentur.de/arbeitslos-arbeit-finden/buergergeld" rel="noopener noreferrer nofollow" target="_blank">jobcenter.digital</a> or send us an <a href="https://jobcenterdortmund.de/de/kontaktformular?concern=appointment">appointment request via our contact form</a>. <h3>We are appealing to companies, cooperation partners, measure providers, migration and cultural associations to support us in this important project.</h3> <h4>How you can support us: For companies:</h4><ul><li>Post a job vacancy: Use our employer hotline: <a href="Tel:0231 842 2888" rel="noopener noreferrer nofollow" target="_blank">(0231) 842 2888</a>.</li><li>Let us find the right personnel for you at events, such as applicant days or speed dating.</li></ul><h4>For measure providers &amp; network members:</h4><ul><li>Support the target group through active advertising and help with the job search.</li><li>Engage in networking at all levels.</li></ul> <h3>Our funding opportunities:</h3><ul><li>Professional support from the BAMF, building on integration courses.</li><li>Financial support from companies through integration grants.</li><li>Trial employment relationship to determine knowledge.</li><li>Initial allowance for recipients of citizen's allowance when starting work.</li><li>Coaching to stabilize the new employment relationship.</li></ul> Together we can achieve successful integration through gainful employment! Further information on the Job Turbo is available in our <a href="https://jobcenterdortmund.de/api/media/240112_Jobturbo_Info_240112_Jobturbo_Info_95dc814181.pdf">information sheet</a> in the download area or on the website of the <a href="https://www.bmas.de/DE/Arbeit/Migration-und-Arbeit/Flucht-und-Aysl/Turbo-zur-Arbeitsmarktintegration-von-Gefluechteten/turbo-zur-arbeitsmarktintegration-von-gefluechteten.html" rel="noopener noreferrer nofollow" target="_blank">BMAS</a>.

Job-Turbo: Together for a strong Dortmund society!

More information about the Jobturbo

Let us know your preferred date and time to arrange an on-site meeting.

Appointment request

Ausfüllhilfe 

As a recipient of citizen's benefits, you are generally obliged to stay at your place of residence or to be available for the Jobcenter. If you are planning a longer absence from your place of residence (technical term: Ortsabwesenheit), such as a trip, please talk in advance with your counseling specialist. You can apply for the local absence conveniently by telephone at your responsible Jobcenter location.

Request prolonged absence from the place of residence

Citizen's allowance and social benefits for EU citizens in GermanyIf you are a citizen of an EU country and would like to apply for citizen's allowance or other social benefits in Germany, there are certain conditions that you must meet. The following points are checked during the application process:<ul><li>When did you come to Germany?</li><li>How long have you been in Germany?</li><li>Have you worked or are you still working since you arrived here?</li></ul>If you meet these requirements, you will receive the applications for citizens' benefits and we will help you with the application process. We also process your applications for citizen's allowance.When it comes to job placement, we record your educational knowledge and the professional experience you have acquired in your home country.Our employees will advise you on the recognition of your educational and professional qualifications that you have acquired abroad. We also support you in attending German courses and other measures to help you integrate into the German labor market. We will also provide you with job offers and help you with placement as an applicant.The Jobcenter Dortmund will be happy to answer any further questions you may have. Our IP/EU team is specialized and will be happy to help you.</p

Video "EU Free Movement

Video "EU Freedom of Movement for Family Members

Free German courses

"Integration through Qualification"

MigraDO - Service Center Migration & Integration

If you are dependent on medical equipment for health reasons, the Jobcenter can grant you subsidies under certain conditions. This applies to the purchase and repairs of orthopedic shoes, repairs of therapeutic devices and equipment, and the rental of therapeutic devices. Prerequisites are medical evidence of the need for this equipment.

Grants in the health sector

Menschen mit Behinderung fördern

For you as a person with a disability, the Jobcenter Dortmund has a specialised department at the Südwall location. The aim: <a href="https://jobcenterdortmund.de/api/media/AM1_Flyer%20Menschen%20mit%20Behinderung%20fo%CC%88rdern_AM_1_Flyer_Menschen_mit_Behinderung_foerdern_fd79ac7422.pdf" target="_blank" rel="noopener noreferrer nofollow">Supporting people with disabilities</a>!The offer is addressed to:<ul><li>Jobseekers with a degree of disability of at least 50</li><li>Jobseekers with a degree of disability of 30 to less than 50, who are treated as equals</li><li>Jobseekers who are recognised rehabilitants (vocational rehabilitation procedure)</li><li>Employers who are interested in hiring a jobseeker from the above-mentioned groups of people. Further information for employers, including information on funding opportunities, can be found in the download area.</li></ul>Our qualified placement specialists - including employer advisors, youth placement officers and case managers - not only have the special legal knowledge, but also knowledge of individual clinical pictures and, above all, the necessary empathy for your individual situation.&nbsp;We maintain close contacts with rehabilitation providers and networks for the disabled, as well as with employers and the specialist integration service. In this way, we can work with you in Dortmund to open up the best possible opportunities for successful integration into the labour market, while at the same time providing suitable personnel for the job providers.

Support for rehabilitants & severely disabled persons (Reha-SB)

As a customer of the Job Center, you will have a fixed contact person who will accompany you on your individual path back into the labor market. Depending on where you are at the moment and what your needs are, the support can also change. The reason for this is that our staff is specialized in the respective customer concerns and can thus offer you competent advice in your situation. If, for example, you are aiming for further training, the "Team FbW" (promotion of vocational further training) will advise you. There are also, among other things, special teams for the long-term unemployed, self-employed, rehabilitated or people without a fixed abode.

Your personal counseling specialist at the Jobcenter

MyTurn. MyCareer.

"My Way" Flyer auf Deutsch

اطلاعات به زبان فارسی

المعلومات باللغة العربية

"My Way" flyer in English

<h2>Women with migration experience get off to a flying start</h2>Women with migration experience get off to a flying start - this is the motto of the two projects "<a href="https://www.my-way-do.de/">MY WAY</a>" and "<a href="https://www.multikulti-forum.de/de/myturn-mycareer">MY TURN - MY CAREER</a>" in Dortmund. They offer advice and support and help, for example,<ul><li>to find an apprenticeship or job,</li><li>to register for a language course or a suitable qualification,</li><li>to find childcare options,</li><li>to have your professional qualification from your home country recognized,</li><li>to discover your own strengths and skills.</li></ul>If you have not been in Germany for long and are interested in the offers, you can contact the project staff. You can find their contact details on the website. The advice is free of charge and the appointments take place at a time that suits you best. Our employment agencies can also answer any questions you may have about the projects.Both projects are funded by the Federal Ministry of Labor and Social Affairs and the European Union via the European Social Fund Plus (ESF Plus) as part of the "MY TURN - Women with migration experience get started" program.</p

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