Jobcenter Dortmund

As of November 2021

This information is intended to provide transparency as to how your Job Center (hereinafter abbreviated to "JC") and the Federal Employment Agency (hereinafter abbreviated to "BA") handle personal data of their customers (private individuals and companies). The protection of personal data enjoys a very high priority and requires processing of personal data in accordance with the legal provisions, in particular with the regulations of the European Union's General Data Protection Regulation (DSGVO) and the Social Code.

Information from the Federal Commissioner for Data Protection and Freedom of Information (BfDI):

Name and address of the controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection provisions is:
Jobcenter Dortmund
Südwall 5 - 9
44137 Dortmund
Germany
Tel: +49 231/842-1110
Email: jobcenter-dortmund@jobcenter-ge.de
Web: www.jobcenterdortmund.de

The data protection officer of the responsible person is:

Janine Thon

Tel.: 0231/842-1817
Fax: 0231/842-1485
E-mail: jobcenter-dortmund.datenschutz@jobcenter-ge.de

Jobcenter Dortmund
Südwall 5 - 9
44137 Dortmund

General information on data processing

1. Scope of processing of personal data

The JC and the BA process data for the purpose of their statutory task performance in accordance with the German Social Code (SGB). They are obliged to provide cash benefits, benefits in kind and services in an economic manner. This includes services for counseling, ending or reducing the need for assistance, in particular through integration into training or work and securing livelihood. In addition, personal data is also processed when carrying out claims for reimbursement from other benefit providers or other agencies or combating benefit abuse. The same applies to the issuance of certificates. In addition, personal data are processed for purposes of labor market and occupational research as well as for statistical purposes of the BA.

2. Legal basis for the processing of personal data

In so far as we obtain the consent of the data subject for processing operations of personal data, Art. 6 para. 1 p. 1 lit. a EU General Data Protection Regulation (DSGVO) serves as the legal basis.
For the processing of personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 p. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
In so far as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 para. 1 p. 1 lit. c DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 para. 1 p. 1 lit. d DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 para. 1 p. 1 lit. f DSGVO serves as the legal basis for the processing.

3. Data erasure and storage period

For data on the use of counseling and placement services, there is a retention period of five years after termination of the case. A termination of the case is when a need-covering employment subject to social insurance has been taken up, the customer has deregistered into a need-covering self-employed activity or for other reasons a further support by the JC does not take place (e.g. retirement, parental leave, etc.), unless special support services are granted or legal disputes are not concluded. The five years serve accounting purposes in accordance with the principles of the Federal Budget Code.

For data on the claiming of cash and non-cash benefits under SGB II, there is a storage period of ten years after the case has ended. In this context, a case is terminated when the need for assistance has ceased to exist or there is no longer any entitlement to benefits for other reasons, unless special support benefits are granted or legal disputes have not been concluded. The period of ten years is based on the legal possibility of reclaiming benefits if it becomes known during this period that benefits were wrongly granted.

If a grant was awarded by the European Social Fund, the data is stored for 13 years after the case is closed because this serves the purpose of accounting to the EU and is based on EU regulations (Art. 140 Regulation (EU) No. 1303/2013).

If a claim of the JC's (recovery / refund notice / loan) is still open, the data are stored in accordance with the provisions of the Code of Civil Procedure and the Civil Code for 30 years, because only then the claims become time-barred. The period is calculated depending on the enforcement attempt.

If the medical service, the medical service of the health insurance fund or municipality, other commissioned doctors or the occupational psychological service of the BA were involved, the data accrued by these specialist services will be deleted after ten years in accordance with the respective professional regulations.

If personal data of you are processed, you are a data subject in the sense of the GDPR and you have the following rights against the responsible:

1. Right of access

You may request confirmation from the controller as to whether personal data concerning you are being processed by him.
If such processing is taking place, you may request information from the controller about:

the purposes for which the personal data are processed;
the categories of personal data which are processed;
the recipients or. the categories of recipients to whom the personal data relating to you have been or will be disclosed;
the planned duration of storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;
the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
any available information on the origin of the data, if the personal data are not collected from the data subject;
the existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) DSGVO and at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether the personal data concerning you are transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.

2. Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller, insofar as the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

3. Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

if you dispute the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims, or
if you object to the processing pursuant to Art. 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been imposed in accordance with the above.above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to erasure

a) Obligation to erase

You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase this data without undue delay, if one of the following reasons applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
You withdraw your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 lit. a or Art. 9 para. 2 lit. a DSGVO and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 para. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
The personal data concerning you have been processed unlawfully.
The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) DSGVO.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged pursuant to Art. 17 para. 1 DSGVO to erase it, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform controllers that process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not apply where the processing is necessary

to exercise the right to freedom of expression and information;
to comply with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
for reasons of public interest in the field of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) of the GDPR;
for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1) of the GDPR, insofar as the right referred to in section a) is likely to make impossible or seriously prejudice the achievement of the purposes of such processing, or
for the establishment, exercise or defense of legal claims.

5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right against the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the controller to whom the personal data was provided, provided

the processing is based on consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 p. 1 lit. b DSGVO and
the processing is carried out with the help of automated processes.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be impaired thereby.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 p. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to the processing for the purpose of direct marketing, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. automated decision-making in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects vis-à-vis you or similarly significantly affects you. This does not apply if the decision

is necessary for the conclusion or performance of a contract between you and the controller,
is permitted by Union or Member State law to which the controller is subject and that law contains adequate measures to safeguard your rights and freedoms and legitimate interests, or
is made with your explicit consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (b) of the GDPR applies, and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
In respect of the cases referred to in 1. and 3. above, the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.

The supervisory authority responsible for the Jobcenter Dortmund is:

The Federal Commissioner for Data Protection and Freedom of Information

Graurheindorfer Straße 153

Telephone: +49(0)228-997799-0

Email: poststelle@bfdi.bund.de

4. Email contact

a) Description and scope of data processing

On our website it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.
The data will be used exclusively for the processing of the conversation.

b) Purpose of data processing

In the case of contact by email, this is also the necessary legitimate interest in processing the data.

c) Legal basis for data processing

Legal basis for the processing of data in the presence of consent of the user is Art. 6 para 1 lit a DSGVO.
Legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para 1 lit f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

d) Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose of their collection. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.

e) Possibility of objection and removal

The user has the possibility at any time to revoke his consent to the processing of personal data. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation can not be continued.
About the contact, the objection to the storage is made possible according to legal requirements.
All personal data stored in the course of contact will be deleted in this case.

5. Contact form

a) Description and scope of data processing

On our website is a contact form available, which can be used for electronic contact. If a user takes this opportunity, the data entered in the input mask will be transmitted to us and stored.
At the time of sending the message, the following data will be stored:

Email address
Name
First name
Address
Phone / mobile number
Text message, as well as associated file uploads for a selected request
Email address of the sender

For the processing of data in the context of the sending process, your consent is obtained and reference is made to this privacy policy.
Alternatively, it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.
The data will be used exclusively for processing the conversation.

b) Purpose of data processing

The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by email, this is also the necessary legitimate interest in processing the data.
The other personal data processed during the submission process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

c) Legal basis for data processing

Legal basis for the processing of data is, in the presence of consent of the user, Art. 6 para 1 p. 1 lit. a DSGVO.
Legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para 1 p. 1 lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b DSGVO.

d) Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter concerned has been conclusively clarified.
The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.

e) Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation can not be continued.
About the contact, the objection to the storage is made possible according to legal requirements.

All personal data stored in the course of contact will be deleted in this case.

6. Application by email

a) Scope of processing of personal data

You can send us your application by email. In doing so, we collect your email address and the data you provide in the email.

First name
Name
Address
Telephone- / mobile phone number
Email address
Salary
Education and schooling
Language skills
Curriculum vitae
Certificates
Photo

b) Purpose of data processing

The processing of personal data from your application email is solely for us to process your application.

c) Legal basis for data processing

The legal basis for the processing of your data is the contract initiation which takes place at the request of the data subject, Art. 6 para. 1 S.1. lit. b Alt. 1 DSGVO and § 26 para 1 p. 1 BDSG.

d) Duration of storage

After completion of the application process, the data will be stored for up to six months. At the latest after the expiration of the six months, your data will be deleted. In the event of a legal obligation, the data will be stored within the scope of the applicable provisions.

e) Possibility of objection and removal

The applicant has the possibility to object to the processing of personal data at any time. In such a case, the application can no longer be considered.
About contacting the objection to the storage is made possible according to legal requirements.

All personal data stored in the course of electronic applications will be deleted in this case.

Hosting

The website is hosted on servers by a service provider commissioned by us.
Our service provider is:

Digital Ocean

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Date and time of server request
IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.
The location of the server of the website is geographically in Germany.

7. Revocation of consent

If data is processed on the basis of consent of the data subject, the consent may be revoked at any time without giving reasons with effect for the future. The processing carried out until the revocation remains unaffected.

8. Data sources (publicly accessible)

The JC may also collect personal data from other public and non-public bodies or persons, subject to compliance with the statutory requirements. These can be, for example, other social benefit providers, employers, training companies, contracted doctors, measure/education providers, etc. In addition, personal data can also be obtained from public sources such as the Internet, civil registers, commercial registers, land registry offices, etc. However, the principle always applies to first collect the data from the data subject.

9. Automated decision-making

In the course of the placement process, job requirements are automatically matched with the competencies of an applicant in order to enable a precisely fitting placement (so-called matching). The following criteria, among others, are used:

Working hours, places of practice, professions, training positions, entry date, knowledge and skills, language skills, training, fixed-term, fixed-term duration, disability (with consent), school grades, driver's licenses, vehicles (mobility), highest educational qualification, willingness to travel and assemble, weekly hours, work experience, industry, German language skills, company size.

The higher the degree of match between the skills and the requirements of the job offer, the more likely a corresponding placement proposal. However, the decision as to whether a placement proposal is made is made by the placement/counseling specialist.

10. Change of purpose

The use of personal data for purposes other than the purpose of collection is only permissible within the scope of the purposes stated in item 3 and provided that the new purpose is compatible with the purpose of collection.

11. Plugins used

We use the plugin operated by Google from YouTube, the YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA and its representative in the Union Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google). We use the plugin from YouTube to embed videos from YouTube on our online presence. When accepting the loading of YouTube videos, your browser establishes a connection with the servers of YouTube. As a result, personal data can be stored and evaluated, especially the user's activity (in particular, which pages have been visited and which elements have been clicked on) as well as device and browser information (in particular, the IP address and operating system).

We use the extended data protection mode to embed the videos. This means that no user activity data is collected to personalize video playback. Instead, video recommendations are based on the actual video. Videos played in enhanced privacy mode do not affect which videos are recommended to a user on YouTube.

We have no control over the content of the plug-in. If you are logged into your YouTube account during the visit, YouTube can assign your online presence visit to this account. By interacting with this plug-in, this corresponding information is transmitted directly to YouTube and stored there.

For more information on the processing of data by Google, please click here:

https://policies.google.com/privacy

12. Analysis Tools

This website uses the open source web analytics service Matomo. Matomo uses technologies that enable cross-page recognition of the user to analyze user behavior (e.g. cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anonymized before storage.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This allows us to find out, among other things, when which page views were made and from which region they come. We also collect various log files (e.g. IP address, referrer, browsers used and operating systems) and can measure whether our website visitors perform certain actions (e.g. clicks, purchases, etc.).

The use of this analysis tool is based on Art. 6 para. 1 f) DSGVO. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its web offering and its advertising. At the bottom of this page you can opt out of the cookie-less tracking.

We host Matomo exclusively on our own servers, so all analysis data remains with us and is not shared.

More information according to Art 14, 15 DSGVO

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