Your electricity costs are covered as a lump sum by your standard rate and must be transferred by yourself to your:n electricity provider.
Should you have incurred an electricity back payment from the annual statement, which you can not take from their own funds, you can be granted a loan.
An electricity back payment is always a good opportunity to check whether and where you can save electricity costs. In addition, a provider comparison is worthwhile at any time. The free energy saving service of Caritas will be happy to help you.