The DeutschlandTicket Sozial is an additional mobility offer from DSW21 for people who receive a citizen's allowance in Dortmund.

The DeutschlandTicket Sozial is a monthly subscription that has been available for 39 euros per month since December 1, 2023. It allows federal use of local public transport and is aimed at the same group of beneficiaries as the SozialTicket. The DeutschlandTicket Sozial is an additional offer. The Sozial Ticket will remain in place. The application process will not change for our customers. The carrier cards will continue to be issued regardless of the ticket variant.

What is the difference between the DeutschlandTicket Sozial and the SozialTicket?

	SozialTicket	DeutschlandTicket Sozial
Price	Subscription: €36.22 Single purchase: €41.20	Subscription: €39.00
Area of validity	Dortmund city area	All of Germany
Duration of validity	Subscription: monthly cancelable Single purchase: only for one month	Subscription: monthly cancelable Single purchase: for one month
Where available	About the contact form By subscription: MySubscription-Portal In individual purchase: DSW21-KundenCenter, vending machines, sales outlets	via the contact form (same form) DSW21 app, MeinAbo portal, DSW21 Customer Center *Customers without a bank account can pay for their DeutschlandTicket Sozial in cash at selected ticket machines. Further information can be found on the DSW21 website.

Do I have to reapply for the DeutschlandTicket Sozial if I have already subscribed to the SozialTicket?

No. For our customers who have already subscribed to the Sozial Ticket, the changeover to the DeutschlandTicket Sozial takes place automatically. The new chip card will be sent to them by post. It is therefore not necessary to apply for the ticket again.

I have automatically received the DeutschlandTicket Sozial, but would like to switch back to the SozialTicket - how can I do this?
If desired, I can return to the regular Sozial Ticket at the DSW21 customer center.All further details and detailed information about the DeutschlandTicket can be found on the website of DSW21.