Help with personal problems (social work)

During unemployment, problems can arise that go beyond the job search or a lack of qualifications. In order to provide you with the best possible support in a difficult life situation, the Jobcenter Dortmund employs trained social workers who can advise you, provide specific assistance or involve additional specialist agencies. The social workers at the Jobcenter help in particular with debt, difficulties in the family environment, addictions or psychosocial problems.

Specific concerns can be, for example:

  • I am overwhelmed with my family situation (e.g. childcare, caring for relatives)

    • I am unable to cope. childcare, caring for relatives)
    • I or relatives have an addiction and need help
    • I am in debt and would like to reduce my debts
    • I have mental health problems and would like to talk to someone
    • I have experienced violence and need help

    Such a difficult situation may arise, especially during the current pandemic. Do not hesitate to contact us! If you would like advice from the Social Work team, you can contact our telephone service center at 0231 842-1110. The members of the Social Work team will then contact you for further advice.

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